Privacy Policy

When you use Laterr, we collect:

• Email address — to deliver your message and send confirmations
• Phone number — only if you choose phone call delivery
• Message content — your text and/or voice recording
• Delivery preferences — date, time, timezone, delivery method
• Payment information — processed securely by Stripe (we never see your card details)

• Deliver your scheduled messages at the time you choose
• Send confirmation and cancellation emails
• Process payments and refunds
• Send promotional reminders (only if you opt in, max 2/month)

We use the following services to operate Laterr:

• Supabase — database and file storage (messages, voice recordings)
• Stripe — payment processing
• Twilio — phone calls, SMS delivery, and phone verification
• Resend — email delivery
• Vercel — hosting and serverless functions

Each service has its own privacy policy. We only share the minimum data required for each service to function.

• Messages are stored until delivered, then retained for 90 days for support purposes
• Voice recordings are stored in Supabase Storage until 90 days after delivery
• Cancelled messages are marked as cancelled but retained for refund processing
• Payment records are retained as required by financial regulations

Under GDPR and applicable law, you have the right to:

• Access — request a copy of the personal data we hold about you
• Deletion — request erasure of your data
• Portability — receive your data in a structured, machine-readable format
• Restriction — ask us to pause processing of your data
• Objection — object to processing based on legitimate interests
• Cancel any pending message using the link in your confirmation email
• Unsubscribe from promotional emails at any time via the link in those emails

To exercise any of these rights, contact us at hello@laterr.app

• Delivering your message — processing is necessary to perform the service you requested (Art. 6(1)(b))
• Payment processing — necessary for the performance of a contract (Art. 6(1)(b))
• Promotional emails — based on your consent, which you can withdraw at any time (Art. 6(1)(a))

Laterr uses minimal cookies:

• Session storage — to preserve your form state during Stripe checkout redirects
• Session authentication — HTTP-only cookie used for authorized internal access

We do not use tracking cookies or third-party advertising cookies.

We protect your data through:

• HTTPS encryption on all connections
• Server-side input validation
• Rate limiting on all API endpoints
• Stripe PCI-compliant payment processing
• Row-level security on our database

Questions about this policy? Email us at hello@laterr.app